Privacy Policy

Welcome to Corelio ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website: [www.corelioo.com] (the “Site”).

1. 📥 Information We Collect

When you browse or shop on our site, we may collect the following:

  • Personal Details: Your name, email address, contact number, shipping and billing addresses.

  • Payment Info: Card details (processed securely through third-party payment providers like Paystack or Yoco — we do not store this data).

  • Order History: Items bought, delivery method, payment totals.

  • Device Info: IP address, browser type, device ID, location data (if enabled), and interaction logs.

2. 💳 Payment & Data Security

We do not store your card information. All payments are encrypted and processed through secure third-party gateways like Paystack, Yoco, and Shopify Payments, which are PCI-DSS compliant.

3. 🧠 Why We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide updates via email/SMS.

  • Respond to customer inquiries.

  • Detect fraud or suspicious behavior.

  • Improve our website and ad targeting.

  • Send promotional offers (only if you opt-in).

We do not sell your data to any third parties.

4. 🔄 Sharing Your Information

Your data is shared only with:

  • Logistics Partners (e.g. Aramex, The Courier Guy) to deliver your order.

  • Payment Providers (e.g. Paystack, Yoco) to handle secure transactions.

  • Service Providers (e.g. Shopify, Meta Pixel, Google Analytics) to run our store and track performance.

Each partner has its own privacy practices in line with POPIA/GDPR standards.

5. 📦 Data Retention

We retain your information:

  • For as long as your account is active or your order history is needed.

  • To comply with accounting, tax, and legal obligations.

6. 🧾 Your Rights (POPIA & GDPR)

You can request:

  • Access to your stored data

  • Correction of inaccurate information

  • Full deletion of your data

  • Removal from marketing communications

Email us at [support@corelioo.com] to exercise your rights.

7. 🍪 Cookies & Tracking

We use cookies to:

  • Keep your cart intact

  • Track site behavior and traffic

  • Personalize your browsing experience

You can disable cookies in your browser, but some site functions may be limited.

8. 📧 Email Marketing

If you opt-in to receive emails, we may send you updates, promotions, and restock alerts. You can unsubscribe at any time via the link in any email or contact us directly.

9. 🔄 Changes to This Policy

We reserve the right to make changes to this policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

10. 📮 Contact Us

If you have any questions, requests, or complaints related to privacy, contact us at:

Corelio Support
📧 Email: [support@corelioo.com]
🌐 Website: [www.corelioo.com]