Terms of Service

Welcome to Corelio. These Terms of Service ("Terms") govern your use of our website located at [www.corelioo.com] (“Site”) and your purchase of any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.

1. Overview

The Site is operated by Corelio. Throughout the site, “we”, “us” and “our” refer to Corelio. These Terms apply to all users of the Site, including without limitation users who are browsers, customers, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

3. Orders & Products

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to refuse any order placed with us.

  • Product images are for illustrative purposes only. Actual products may vary slightly due to screen display and photography.

  • We reserve the right to limit quantities of any product or discontinue any item at any time.

4. Pricing & Payments

  • Prices for our products are subject to change without notice.

  • We reserve the right to correct any errors in pricing or product information.

  • All payments must be made in full at checkout using approved payment gateways (e.g., Paystack, Yoco, Shopify Payments).

  • Prices are displayed in South African Rand (ZAR), unless otherwise stated.

5. Shipping & Delivery

  • We currently ship across South Africa with estimated delivery of 8–12 business days.

  • Processing times are 1–3 business days before dispatch.

  • Shipping delays caused by couriers, weather, or address issues are beyond our control.

  • You are responsible for providing accurate delivery information. Re-shipping due to failed deliveries may incur additional charges.

6. Returns & Refunds

  • Sale items are final sale and non-returnable.

  • Regular-priced items can be returned within 14 days of delivery, provided they are unused and in original condition.

  • You are responsible for return shipping costs unless the item is damaged or incorrect.

  • Refunds will be processed to the original payment method within 5–7 business days after approval.

Please review our full [Return Policy] for more details.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and product designs, is the intellectual property of Corelio or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our written permission.

8. Prohibited Use

You agree not to use the Site for any unlawful purpose or violate any laws. Prohibited activities include, but are not limited to:

  • Attempting to breach security or authentication measures

  • Transmitting any viruses or malicious code

  • Collecting personal data of other users without consent

  • Harassing, abusing, or harming others through the platform

Violation of these terms may result in immediate termination of your access.

9. Limitation of Liability

We make no guarantees that our products or services will meet your expectations or that the Site will operate error-free. Corelio shall not be liable for any damages arising from the use of, or inability to use, the Site or purchased products — including, but not limited to, indirect or consequential loss.

10. Changes to These Terms

We may update or revise these Terms at any time without prior notice. Changes will be posted to this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising shall be handled in accordance with South African legal procedures.

12. Contact Information

If you have any questions about these Terms, you can reach us at:

Corelio Support
Email: support@corelio.co.za
Website: www.corelioo.com